24 hours a day, 7 days a week
Anywhere in the United States and Canada
1-800-866-1998
Download Mazda Roadside Assist App
For iPhone ®*
For Android ™**
* iPhone is a registered trademark of Apple Computer, Inc.
** Android is a trademark of Google Inc.
If you need immediate assistance, please call 1-800-222-5500 or contact your nearest Mazda dealer.
Mazda Customer Assistance Representatives are happy to assist you
By Phone: 800-222-5500
Monday – Friday, 6:00am to 4:45pm PST
By Mail:
Mazda North American Operations
P.O. Box 19734
Irvine, CA 92623-9734
Attn: Customer Assistance Center
By Email:
If your question is not addressed in these FAQs, please contact us by phone, mail or email
Mazda has partnered with Chase Auto Finance to provide you with a variety of auto financing options. For information on financing your Mazda vehicle, please check out the latest special financing offers and contact your local Mazda Dealer for complete details.
For existing customers of Mazda Capital Services, provided by Chase Auto Finance, please call:
1-866-984-7718 (Loan Customers)
1-866-984-7716 (Lease Customers)
Monday - Friday, 8:00am-9:00pm Eastern Time
Saturday, 9:00am-5:30pm Eastern Time
Or visit their website at:
For existing Mazda American Credit customers, please call:
1-800-945-6000
Monday - Saturday, 7:00am-8:00pm Central Time
Or visit their website at:
Mazda North American Operations only handles vehicles between U.S.A. and Canada
Fax to 1-949-727-6703 when completed and signed. For additional info, see FAQ