WE’RE HERE TO HELP.

We’ve compiled helpful information on owning, leasing and servicing your Mazda, along with answers to frequently asked questions, to help you quickly find the information you need.

Financing your mazda

Learn about our current options for Mazda auto financing.

FINANCING YOUR MAZDA

Mazda has partnered with Chase Auto Finance to provide you with a variety of auto financing options. Check out our latest special financing offers and contact your local Mazda Dealer for complete details. 

view special financing offers

We’ve compiled some basics on buying or leasing with Mazda Capital Services1. This guide takes you through common financing terms, setting a budget and the advantages of leasing or purchasing your Mazda.

Buying and Leasing Guide (PDF) 

For existing customers of Mazda Capital Services, provided by Chase Auto Finance, please call:

(866) 984-7718 (Loan Customers)
(866) 984-7716 (Lease Customers)
M–F, 8:00 am – 9:00 pm EST
Sat, 9:00 am – 5:30 pm EST
Or, visit their Web site:
mazdacapitalservices.com

For existing Mazda American Credit customers, please call:
(800) 945-6000
M-F, 7:00 am – 8:00 pm CST
Sat, 7:00 am – 5:00 pm CST
Or, visit their Web site:
mazdacredit.com

Recalls and Special service programs

Stay informed about Mazda recalls and Special Service Programs.

recalls and special service programs

Information regarding a pending or resolved Mazda recall or Special Service Program (SSP) can be found at any MyMazda.com. There, you can search by VIN to determine if your vehicle is affected by a recall or SSP.

search recalls

vehicle import and export

Get help with importing or exporting your Mazda.

vehicle import and export

Mazda USA only handles vehicles imported or exported between the USA and Canada that were originally distributed and sold in the USA. For vehicles originally distributed and sold in Canada, click here. 

Import/Export Request Form (PDF)

When completed and signed, please email importexportrequest@mazdausa.com or fax the form to (949) 272-4867.

For additional information, please visit our Frequently Asked Questions page.

24/7 Emergency Roadside Assistance

Available 24 hours a day, 7 days a week anywhere in the United States and Canada.

Call (800) 866-1998.


DOWNLOAD MAZDA ASSIST, THE MAZDA ROADSIDE ASSISTANCE APP

For iPhone2

For Android3

Customer Experience Center Holiday Schedule

November 23rd: 5:00 am-3:00 pm PST

November 24th: Closed

November 25th: 7:00 am-3:30 pm PST

December 23rd: 6:00 am-4:00 pm PST

December 24th-25th: Closed

December 26th-30th: 6:00 am-4:00 pm PST

December 31st-January 1, 2017: Closed

January 2, 2017: 6:00 am-4:00 pm PST

We will resume normal business hours on
January 3, 2017.

Mazda Chat

Have a quick question? Click the link below to chat with a Representative. If Chat is not available, you can reach us by phone or email.

By Phone

M-F, 5:00am - 6:00pm PST
Sat., 7:00am - 3:00pm PST

(800) 222‑5500

by email

Most answers can be found in our FAQ section; however, should you require additional assistance, please contact our Customer Experience Center. 

Email Us

By Mail

Mazda North American Operations
Attn: Customer Experience Center
PO Box 19734
Irvine, CA 92623-9734

CONTACT YOUR LOCAL MAZDA DEALER