Software Update
The control unit software can be updated via the onboard communication unit and wireless communications.
If there is an applicable update, software update information is displayed on the Mazda Connect screen. Communication fees associated with performing this update will be free for 10 years after purchasing the vehicle.
Software updates are available even if you do not have a Connected Service subscription.
(Connected Service subscriber)
Software updates can be performed even if the mode is in Connected Service temporarily disabled mode (Temporary Deactivation).
Software updates can also be performed at an Authorized Mazda Dealer. If software updates are performed at an Authorized Mazda Dealer, consult an Authorized Mazda Dealer.
For the Wi-Fi setting method, refer to the Mazda Connect owner’s manual.
The applicable campaign (new software update information) is automatically obtained every 7 days.
In addition, software update information can be obtained by displaying the Mazda Connect maintenance screen.
Campaign notifications will be sent to eligible vehicles in stages, so the timing of distribution may vary depending on the vehicle.
Mazda and its subcontracting parties will obtain the following information when performing this software update and upload it to our servers via the contractor’s server.
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Vehicle identification number (VIN)
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Installed ECU hardware and software part numbers
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Manufacturing serial number
The obtained data will be used to determine whether the software update applies to the vehicle, to manage distribution, to confirm update status, to correct any issues, and to maintain records required for legal compliance and recall-related actions.
