What You Can Do With Connected Service

Amazon Alexa* TypeE

Amazon Alexa is available using the onboard communication unit.
You can request destination settings by voice and use various Alexa functions (weather forecasts, news functions, shopping, Smart Home*1).
*1 Some Alexa functions require integration with Smart Home products when used.

  • (First time only) Setting the country where Amazon Alexa will be used is required. If it is not set, [Alexa] will not appear in the Mazda Connect menu. To set it up, go to [Settings] → [System Settings] → [Home Region], and set the country
  • To use Amazon Alexa, you need to sign in to your Amazon account.
    (Sign In setting)
     1) Select [Settings] from the Mazda Connect home screen.
     2) Select [Alexa Settings]
     3) Select [Sign In]
     4) Follow the instructions on the Mazda Connect screen and sign in.
  • You can use Amazon Alexa by enabling either of the following functions.
     1) Connected Service function
      A subscription to Connected Service is required.
      If you have not subscribed, Amazon Alexa in the Connected Service function is unavailable.
     2) Wi-Fi client function
      For details on how to enable the function, refer to the following [NOTE].
      Communication fees are borne by the customer because communications are made using the customer’s mobile device.
  • Even if you stop the engine, you will still be signed in unless you sign out.
  • If you use high-capacity communications such as music streaming, you need to enable the Wi-Fi client function. It is not available through the Connected Service function.
  • When the Wi-Fi client function is enabled, simultaneous use with Apple CarPlay/Android AutoTM, or in-car Wi-Fi (if applicable) for wireless connection is not possible. To switch between audio sources, press the ♪ button on the commander switch.
  • Amazon Alexa can accept calls from another party, but Amazon Alexa cannot end the call. To end a call, press the hang-up button on the steering wheel.
  • When operating home appliances, Amazon Alexa-compatible products are eligible and equipment such as smart remote controls are required separately.
  • To avoid unauthorized use of your Amazon Alexa and Amazon accounts, always sign out of your Amazon account when renting out your car to others or selling it.
  • Wi-Fi client function setting method
     1) Select [Settings] from the Mazda Connect home screen.
     2) Select [Connectivity Settings].
     3) Select [Wi-Fi Client Settings].
     4) Enable [Wi-Fi Client Mode].
     5) Make a Wi-Fi connection with the device to be used from [Search for Available Wi-Fi Networks] or [Wi-Fi Protected Setup (WPS)].
  • Check examples of Alexa functions
     1) Select [Settings] from the Mazda Connect home screen.
     2) Select [Alexa Settings].
     3) Select [Things to Try!].
     Note that this does not cover all the functions.
  • Sign-out setting
     1) Select [Settings] from the Mazda Connect home screen.
     2) Select [Alexa Settings].
     3) Select [Sign Out].
     4) Follow the instructions on the Mazda Connect screen and sign out.

* Amazon, Alexa, and all trademarks related to them are trademarks of Amazon.com, Inc. or its affiliates.