WE’RE HERE TO HELP.
We’ve compiled helpful information on owning, leasing and servicing your Mazda, along with answers to frequently asked questions, to help you quickly find the information you need.
Financing your mazda
Learn about our current options for Mazda auto financing.
FINANCING YOUR MAZDA
Mazda has partnered with Chase Auto Finance to provide you with a variety of auto financing options. Check out our latest special financing offers and contact your local Mazda Dealer for complete details.
We’ve compiled some basics on buying or leasing with Mazda Capital Services1. This guide takes you through common financing terms, setting a budget and the advantages of leasing or purchasing your Mazda.
Buying and Leasing Guide (PDF)
For existing customers of Mazda Capital Services, provided by Chase Auto Finance, please call:
(866) 984-7718 (Loan Customers)
(866) 984-7716 (Lease Customers)
M–F, 8:00 am – 9:00 pm EST
Sat, 9:00 am – 5:30 pm EST
Or, visit their Web site:
mazdacapitalservices.com
For existing Mazda American Credit customers, please call:
(800) 945-6000
M-F, 7:00 am – 8:00 pm CST
Sat, 7:00 am – 5:00 pm CST
Or, visit their Web site:
mazdacredit.com
Recalls and Special service programs
Stay informed about Mazda recalls and Special Service Programs.
recalls and special service programs
Information regarding a pending or resolved Mazda recall or Special Service Program (SSP) can be found at any MyMazda.com. There, you can search by VIN to determine if your vehicle is affected by a recall or SSP.
search recallsvehicle import and export
Get help with importing or exporting your Mazda.
vehicle import and export
Mazda USA only handles vehicles imported or exported between the USA and Canada that were originally distributed and sold in the USA. For vehicles originally distributed and sold in Canada, click here.
Import/Export Request Form (PDF)
When completed and signed, please email importexportrequest@mazdausa.com or fax the form to (949) 272-4867.
For additional information, please visit our Frequently Asked Questions page.
24/7 Emergency Roadside Assistance
Available 24 hours a day, 7 days a week anywhere in the United States and Canada.
Call (800) 866-1998.
DOWNLOAD the MyMazda app. Users are able to request roadside assistance directly from the app. It has been carefully designed to provide a premium ownership experience and make requesting assistance more convenient.
Customer Experience Center Holiday Schedule
MLK Day - January 15th 6:00AM-3:00PM
Good Friday - March 30th 6:00AM-3:00PM
Memorial Day - May 28th Closed
Fourth of July - July 4th Closed
Labor Day - September 3rd Closed
Mazda Chat
Have a quick question? Click the link below to chat with a Representative. If Chat is not available, you can reach us by phone or email.
By Phone
M-F, 5:00am - 6:00pm PST
Sat., 7:00am - 3:00pm PST
By Mail
Mazda North American Operations
Attn: Customer Experience Center
PO Box 19734
Irvine, CA 92623-9734