WE’RE HERE TO HELP.

We’ve compiled helpful information on owning, leasing and servicing your Mazda, along with answers to frequently asked questions, to help you quickly find the information you need.

Financing your mazda

Learn about our current options for Mazda auto financing.

FINANCING YOUR MAZDA

Mazda has partnered with Chase Auto Finance to provide you with a variety of auto financing options. Check out our latest special financing offers and contact your local Mazda Dealer for complete details. 

view special financing offers

We’ve compiled some basics on buying or leasing with Mazda Capital Services1. This guide takes you through common financing terms, setting a budget and the advantages of leasing or purchasing your Mazda.

Buying and Leasing Guide (PDF) 

For existing customers of Mazda Capital Services, provided by Chase Auto Finance, please call:

(866) 984-7718 (Loan Customers)
(866) 984-7716 (Lease Customers)
M–F, 8:00 am – 9:00 pm EST
Sat, 9:00 am – 5:30 pm EST
Or, visit their Web site:
mazdacapitalservices.com

For existing Mazda American Credit customers, please call:
(800) 945-6000
M-F, 7:00 am – 8:00 pm CST
Sat, 7:00 am – 5:00 pm CST
Or, visit their Web site:
mazdacredit.com

Recalls and Special service programs

Stay informed about Mazda recalls and Special Service Programs.

recalls and special service programs

Information regarding a pending or resolved Mazda recall or Special Service Program (SSP) can be found at any MyMazda.com. There, you can search by VIN to determine if your vehicle is affected by a recall or SSP.

search recalls

vehicle import and export

Get help with importing or exporting your Mazda.

vehicle import and export

Mazda USA only handles vehicles imported or exported between the USA and Canada that were originally distributed and sold in the USA. For vehicles originally distributed and sold in Canada, click here. 

Import/Export Request Form (PDF)

When completed and signed, please email importexportrequest@mazdausa.com or fax the form to (949) 272-4867.

For additional information, please visit our Frequently Asked Questions page.

24/7 Emergency Roadside Assistance

Available 24 hours a day, 7 days a week anywhere in the United States and Canada.

Call (800) 866-1998.


DOWNLOAD the MyMazda app. Users are able to request roadside assistance directly from the app. It has been carefully designed to provide a premium ownership experience and make requesting assistance more convenient. 

For iPhone2

For Android3

Customer Experience Center Holiday Schedule

November
Thursday, November 22nd - Thanksgiving - Closed
Friday, November 23rd - Closed
Saturday, November 24th - Open 7AM-3PM

December
Saturday, December 22nd - Open 7AM-3PM
Monday, December 24th - Christmas Eve - Closed
Tuesday, December 25th - Christmas - Closed
Wednesday, December 26th - Open 6AM-3PM
Thursday, December 27th - Open 6AM-3PM
Friday, December 28th - Open 6AM-3PM
Saturday, December 29th - Open 7AM-3PM
Monday, December 31st - New Year’s Eve - Closed

January
Tuesday, January 1st - New Year’s Day - Closed
Monday, January 21st - Martin Luther King Day - Open 6AM-3PM

By Phone

M-F, 5:00am - 6:00pm PST
Sat., 7:00am - 3:00pm PST

(800) 222‑5500

By Mail

Mazda North American Operations
Attn: Customer Experience Center
PO Box 19734
Irvine, CA 92623-9734

CONTACT YOUR LOCAL MAZDA DEALER