YOUR OWNERSHIP EXPERIENCE
YOUR OWNERSHIP EXPERIENCE
SAVINGS AND REBATES
Sustainability has many benefits. Visit the ChargePoint website to discover more about additional state and local savings as well as other information.
MAZDA + CHARGEPOINT
Mazda has partnered with ChargePoint, a leading electric vehicle (EV) charging network, with numerous locations nationwide. In addition, MX-30 owners will receive a $500 credit toward public charging or the purchase of a ChargePoint® home charger.2
ELITE ACCESS TO THE MAZDA LINEUP
As an MX-30 owner, you’ll have the opportunity to experience the full family of Mazda vehicles with our MX-30 Elite Access Loaner Program. MX-30 owners can select a courtesy non-EV car up to 10 days a year for the first three years of ownership for longer trips or personal needs.4
* Based on dealer participation and vehicle availability. Must reserve with dealer in advance.
FREEDOM OF MOVEMENT WITH HOV
Avoid spending time in heavy traffic with the Mazda MX-30. This EV is eligible for California’s High-Occupancy Vehicle (HOV) decal, allowing you access to the HOV lane even when you’re driving solo.5
Check battery charge level and estimated range, search for available charging stations and more through the MyMazda App and Mazda Connected Services, complimentary for 3 years.6 In addition, enjoy complimentary Wi-Fi for 3 months or up to 2 GB.7
Start your trip by easily checking your car conditions before you head out…
Search for nearby charging stations or their availability status with ease...
Start/Stop charging your Mazda remotely…
Remotely pre-cool or pre-warm vehicle interior using HVAC…
Forgot where you parked? The MyMazda App pins the location of your vehicle…
VEHICLE HEALTH REPORT
For important information regarding range, lights, tire pressure…
MYMAZDA APP FEATURES
Designed to help you plan your trips, the MyMazda App lets you check driving range, odometer readings, tire pressure and other vehicle conditions before you head out for a drive.6
MYMAZDA APP FEATURES
Quickly and easily search for nearby charging stations or check their availability while on the road.6
MYMAZDA APP FEATURES
Conveniently start or stop charging your Mazda remotely using your mobile device.6
MYMAZDA APP FEATURES
Prepare your vehicle’s interior temperature with HVAC technology all before you leave the house.6
MYMAZDA APP FEATURES
Forgot where you parked? The MyMazda App pins the location of your vehicle on the map and shows you its exact spot, as well as activates the hazard lights and horn to make it easier to find.6
MYMAZDA APP FEATURES
VEHICLE HEALTH REPORT
For information on range, lights, tire pressure or when it’s time for a service, the MyMazda App will keep check and proactively notify you whenever something may need your attention.6
FAQ – ANSWERS TO ALL THINGS ELECTRIC
What kind of plug does the Mazda MX-30 EV use?
The MX-30 EV is configured for the international standard Combo Charging System (CCS1) connector, which is compatible with all public and in-house charging solutions.
What kind of charging port is on the Mazda MX-30 EV?
The charging port on the Mazda MX-30 allows for two types of connectors: a standard AC charging port (J1772) and a DC fast charging port (CCS1 Combo).
Does the MX-30 come with a charging cable?
Yes, the MX-30 comes standard with a portable Level 1 charging cable to plug into common 120-volt outlets.
How can I charge my vehicle at home? Do I need special equipment?
The MX-30 can be charged at home using a wall box or a domestic socket (Level 1, 120-volt outlet). While Level 1 charging may suffice for some owners, Level 2 charging is recommended for faster charging times, and adds greater flexibility and convenience to the EV ownership experience. This would require a Level 2 in-home charging unit. Mazda has partnered with ChargePoint to offer an option for $500 credit to new Mazda MX-30 EV buyers to put toward the purchase of an in-home charging unit.
Customers that don’t choose a home charging unit can receive a $500 public charging credit.2
Will my electric bill go up if I charge my Mazda MX-30 EV at home?
Yes. Anything that increases electricity usage at home will lead to additional energy costs. However, while kilowatt-hour (kWh) costs vary across the country, MX-30 owners who charge their vehicles at home (and during non-peak times) will typically pay far less for this additional electricity than they would when refueling a vehicle at a traditional gas station. You can schedule your ChargePoint Home station to only charge when electricity is cheapest and set reminders so you never forget to plug in. Speak to your electric provider for local incentives or discounted rates for owning an EV.
How long does it take until the battery is fully charged?
Charging times for your MX-30 EV vary based on many factors. One of the main factors is the type of charger. There are three levels:
Level1: AC 120V and 15 amps, 13 hours and 40 minutes8
Level2: AC 240V and 30 amps, 2 hours and 50 minutes8
Level3: DC max output at 50kWh charging, 36 minutes8
General conditions: State of charge (SOC) in the meter from 20% to 80%, battery temperature at 75°F
On the go, you may only need 36 minutes to charge from 20% to 80% if you use a 50kWh DC Fast Charger station.
Why are the charging figures not 0-100%?
The typical use case for owners requiring a quick charge is 20%-80%, as EV owners rarely drive their EVs close to empty. Also, the last 20% (80-100%) of charging is slowed for level 3 to protect the battery’s longevity.
Can the Mazda MX-30 EV be charged in the rain?
Yes, it can. Customers are not exposed to risk of electric shock when charging in the rain. However, we recommend you do not charge the high voltage battery outside if there is heavy rain, strong winds, and or lightning.
The charging port is designed so that it isn’t a problem if small amounts of water or dust get in the port when charging the car. Additionally, there is a cap that covers the charging port and a partitioning seal that keeps the port dry and clean.
Remove water with a clean cloth if the charge connector or charge plug is wet.
Do not touch the charge port or charge cable with wet hands.
How do I find public charging stations near me?
Visit https://na.chargepoint.com/charge_point to find public charging stations near you. Mazda MX-30 EV owners can also use the MyMazda App to search for and navigate to public charging stations near their home, workplace or other destinations. In addition, MX-30 owners can also use the ChargePoint app to explore charging stations, view user-generated reviews, check current pricing and pay for their charging sessions.
Can I plug my Mazda MX-30 EV in at any public charging station?
Yes, the MX-30 is compatible with both the common SAE J1772 (Type 1) AC Connector and the CCS1 (Combo) DC Connector found at most public charging stations. However, it cannot charge at Tesla Supercharging stations, and is not compatible with the CHAdeMO DC Connector.
What is the range of the Mazda MX-30 EV?
The EPA-estimated driving range of the Mazda MX-30 EV is 100 miles on a full charge.9 However, range varies based on city versus highway driving, battery temperature and vehicle usage. More efficient driving may increase the driving range, while cold temperatures may decrease the driving range.
The typical American drives 30 miles on average per day. The MX-30 was crafted to meet the needs of most customer’s daily lives. With access to a leading electric vehicle (EV) charging network in North America, the range of Mazda’s MX-30 is the right fit.
How does temperature affect the Mazda MX-30 EV’s driving range?
Lithium-ion batteries prefer an ideal temperature of 77-95° F (25-35° C). If the battery is too cold, range, charging times and performance can decline. Range is less affected by hot weather, but the battery can degrade more quickly and charge more slowly (which is why the Mazda MX-30 has a liquid-cooled battery).
Is there a way to optimize the range?
Yes. Like fuel efficiency with gas engines, your speed and the use of electrical features within the car that rely on battery power, such as air conditioning or heated seats, may also affect the vehicle’s range. Reducing the energy consumption of the vehicle will increase the range. To maximize driving range, consider these steps:
- - Pre-heating or pre-cooling the MX-30’s cabin via the MyMazda App while charging.6
- - Parking in a garage to minimize the effects from extreme weather.
- - Drive efficiently by avoiding heavy acceleration and high speeds, which can drain the battery faster.
- - Check your tire pressure often; underinflated tires can negatively impact range.
What can I do if I run out of battery charge on the road?
The Mazda MX-30 EV display will show you when the remaining charge level is low so that you can head to a charging station. However, if you do run out of charge, you can contact Mazda Roadside Assistance via the MyMazda App.10 If the MX-30 must be towed, flatbed towing is recommended to prevent damage to the vehicle.
What if I need to drive a longer distance and have range anxiety?
Mazda has partnered with ChargePoint, a leading electric vehicle (EV) charging network and integrated capabilities into the MyMazda App to help customers manage their charging needs.6 We recommend planning your route and charging stops for longer trips.
For those occasions when owners are feeling inspired to go on an extended trip without charging on the road, Mazda is launching an all-new program exclusively for Mazda MX-30 EV owners called Mazda MX-30 Elite Access Loaner Program. MX-30 owners will have access to experience other vehicles in the Mazda family, based on dealer participation, availability and having a reservation in advance, for up to 10 days per year for the first three years of ownership.4
What kind of battery is equipped with the Mazda MX-30 EV?
The MX-30 is equipped with a 35.5 kWh lithium-ion battery.
Is the battery covered by a warranty?
Yes, the MX-30 lithium-ion battery comes with a High Voltage Battery Limited Warranty and a High Voltage Battery Capacity Limited Warranty. Both warranties are for 96 months or 100,000 miles, whichever comes first. See your Mazda Dealer for Limited Warranty details.
The High Voltage Battery Limited Warranty period begins on the Date of First Service.
“Date of First Service” means the first date the Mazda Vehicle is delivered to the first retail purchaser, is leased or is placed into service as a company vehicle use (e.g., as a demonstrator, rental or fleet vehicle), whichever is earliest. This Limited Warranty does not mean that the High Voltage Battery is defect free. For this reason, Mazda provides this Limited Warranty in order to remedy during the warranty period any such defects in materials and workmanship subject to the exclusions indicated under “WHAT IS NOT COVERED”. The vehicle must be brought to an Authorized Mazda Dealer for all warranty service. The Authorized Mazda Dealer will without charge for parts or labor, either repair or replace the defective High Voltage Battery using a new, remanufactured or factory reconditioned High Voltage Battery with a suitable energy capacity level at the time of warranty repair. See your Mazda Dealer for High Voltage Battery Limited Warranty details.
The High Voltage Battery Capacity Limited Warranty period is 96 months or 100,000 miles, whichever comes first.
The High Voltage Battery Capacity Limited Warranty period begins on the Date of First Service. “Date of First Service” means the first date the Mazda Vehicle is delivered to the first retail purchaser, is leased or is placed into service as a company vehicle use (e.g., as a demonstrator, rental or fleet vehicle), whichever is earliest. This Limited Warranty does not mean that the battery capacity will not decrease with time and mileage. For this reason, Mazda provides this Limited Warranty in order to remedy during the warranty period any battery capacity loss below 70% of its original value at delivery of the new Mazda vehicle subject to the exclusions indicated under “WHAT IS NOT COVERED”. The vehicle must be brought to an Authorized Mazda Dealer for all warranty service. The Authorized Mazda Dealer will without charge for parts or labor, either repair or replace the defective HV Battery using a new, remanufactured or factory reconditioned High Voltage Battery with a suitable energy capacity level at the time of warranty repair. See your Mazda Dealer for High Voltage Battery Capacity Limited Warranty details.
Can car batteries be recycled?
The batteries that power electric cars (and hybrids) can be recycled. The batteries are lithium-ion type—just like those in laptops and mobile phones. Mazda’s policy is to use best-in-class ethical practices to avoid causing environmental impact when procuring, recycling and reusing materials. Further, Mazda only works with trusted partners who practice and maintain the same rigorous standards.
What sort of credits or rebates am I eligible for if I purchase this vehicle?
In addition to the Mazda Credit of $500 toward either charging credit or the purchase of a home charger,2 there are extensive rebate opportunities that vary based on your location. Please check your local government websites or the ChargePoint® website to find the latest rebate information in your area.
Do electric cars give off emissions?
An electric car doesn’t have an exhaust or tailpipe, so it’s emission free—which is certainly beneficial for the environment.
Can I purchase the Mazda MX-30 EV from a California dealer if I don’t live in the state?
Yes, residents outside of California are welcome to purchase Mazda MX-30 EV. However, Mazda dealerships outside of California will only be able to handle typical maintenance (such as tire rotations, brakes, washer fluid, etc.). EV system repairs would require the vehicle to be serviced in CA. It is recommended to service the MX-30 by a trained CA Mazda dealership.
Additionally, vehicle incentives have residency requirements and are only eligible for CA residents.
When the sales of EVs is expanded outside of CA, you will be able to service your vehicle from the dealer in the state it was purchased.
Do electric cars need a gearbox?
Electric cars don't have gears because power is delivered directly from the electric motor to the wheels, without the use of a transmission. Speed depends on how much electricity is delivered. No clutch is required, since the electric motor can produce torque from 0 RPM upwards.
Is the electric powertrain offered in AWD?
The Mazda MX-30 EV is offered in FWD only.
What do the steering wheel paddles do?
Though the paddle shifters do not shift gears like in a gas-powered vehicle (electric cars don’t have gears), the paddles adjust vehicle running resistance, either increasing or decreasing the response of the e-Skyactiv® accelerator pedal. Using the paddles can increase the ease with which the driver controls the vehicle. Using the paddles can make it easier to maintain speed when driving in various conditions (up or down inclines, during traffic jams, high speed driving) or control load transfer when cornering on winding roads.
Does the Mazda MX-30 EV produce sound?
Although an electric vehicle produces no engine sound, Mazda created an EV sound for the MX-30 that adds artificial sound from the speakers. Mazda’s e-Skyactiv® EV sound provides audible feedback to the driver that enables them to subconsciously recognize the torque status of the power unit and thus control vehicle speed with greater precision.
Is the Mazda MX-30 EV made with sustainable materials?
For the Mazda MX-30 EV, Mazda wanted to use materials that show an even greater respect for environmental conservation, while balancing between sustainability with the natural appeal and craftsmanship of the materials. There are select sustainable materials used in the MX-30. The center console tray and door grip accents are cork—one of the most sustainable materials available. The seats feature leatherette, as well as fabric that uses about 20% recycled threads.11 The door trim fabric was created using threads from recycled PET bottles.
What is the purpose of the camera on the infotainment display?
This is the new Driver Monitor safety feature (when equipped) that recognizes changes on the driver’s face that could suggest sleepiness or fatigue while driving, and provides a visual and audible alert to suggest taking a break. The driver monitoring device is the circle located in the Mazda Connect infotainment display housing.
How do you open the rear doors/ access the rear seats?
Opening the front door reveals a latch to easily access the rear doors and allow entry to the back seats. The front seats can be conveniently adjusted by front occupants with the traditional seat controls or power controls on the back of the driver’s seat for rear occupants sitting behind the driver.